Current Tenant
Quick and easy access to the tools you need to manage your residency effectively.
Submit a repair request online. Our team will respond promptly to address any issues with your rental property.
Convenient online payment options. Pay your rent securely through our resident portal anytime.
Interested in extending your stay? Learn about our lease renewal process and available options.
Keep your records current. Update your contact information to ensure we can reach you when needed.
Get answers to common questions about our services
You can pay rent through the Rentvine Resident Portal. Log in to your account and navigate to the 'Pay Rent' section. We accept various payment methods including ACH bank transfers and credit/debit cards. Set up autopay for convenience and never miss a payment.
Maintenance emergencies include: no heat in winter, no air conditioning in extreme heat, gas leaks, flooding, sewage backups, electrical hazards, broken locks or security issues, and fire or smoke damage. For emergencies, call our 24/7 emergency line immediately. Non-emergencies should be submitted through the portal.
Visit the Rentvine portal and click 'Sign Up'. Enter the email address provided on your lease. You'll receive a verification email with instructions to complete your account setup. Once verified, you can access all resident features including rent payment, maintenance requests, and lease documents.
Pet policies vary by property. Please review your lease agreement for specific pet policies. If pets are allowed, you may need to pay a pet deposit and/or monthly pet rent. Contact our office if you have questions about adding a pet to your lease.
Most leases require 30-60 days written notice before moving out. Check your lease for specific requirements. Submit your notice through the Resident Portal or contact our office. We'll provide you with move-out instructions and schedule a final inspection.
